Deborah Chai

General Manager

With over 20 years in sales and industry experience, Deb has developed an enviable reputation with clients and competitors alike and will bring to the team an extensive network of contacts from both vet channels Deb has managed veterinary clinics, pet stores, large national customer groups, and chains, vet and pet wholesalers as well as state-based teams in a leadership capacity. Deb is a high-achieving sales professional who has spent her entire career in the pet and animal industry and is able to draw on her background as a veterinary nurse, which gives her a unique perspective and the ability to understand the needs of our members.

Melanie Lithgow

Account Operations Manager

Mel has over ten years of experience working in both human and veterinary pharmacies. She has a passion for inventory management and a talent for developing policies, procedures and innovative systems to streamline stock control and help practices reach their highest potential. Mel has previously worked in Animal Welfare in a shelter environment assisting with re-homing and rehabilitation.

Stacey Davies

Business Development Leader – VIC / TAS

Stacey Davies has worked in the veterinary industry for more than ten years. She brings experience from key industry suppliers including Jurox and Cenvet, as well as experience as an equine Vet Tech across Australia, New Zealand and the USA.

Nisette Gorton

Business Development Manager NSW/QLD

Nisette has 20 years of vet industry experience in the USA and Australia, most recently in veterinary equipment and medical devices, and new build/refurb planning including medical gases and scavenge solutions. Nisette is passionate about helping independent vets face the business challenges of today with leadership, strategy, and financial solutions. When she’s not working or studying, she’s feeding four teenagers at home. She’s also got two cats and an anxious, elderly, poodle mix, who see her supporting her local vets on a regular basis.

Annette LaBouchardiere

Business Development Manager WA/SA

Annette comes from a Dental Business Development/Practice Management background. Annette entered the veterinary industry over 19 years ago working for a Veterinary Pharmaceutical Company and then progressed to a Sales Manager role for a WA Veterinary Wholesaler. In 2016 Annette moved to the country to set up a self-sufficient lifestyle farm and took on the role of Business Unit Manager for a rural practice, managing two hospitals and a satellite clinic. Annette has the knowledge, experience and proven ability to manage not only the business side of a veterinary practice, but to also work with the team to motivate and raise awareness of their emotional intelligence. Balancing business and mental health is a passion of Annette’s, and a skill that has been essential in managing work-life balance and increasing resilience in our working environment today. Annette’s animal family consists of eight cows, 16 sheep, many chooks, turkeys, ducks, one budgie, one canary and her border collie named Willow.

Melinda Fraser

Membership Support Co-Ordinator

Melinda lives in Perth with her husband and two very trouble-prone but very cute pets, Elsie, her Doberman, and Jura, her cat. In Melinda's downtime, she loves to spend as much time as she can outdoors whether it be bike riding, hiking, wakeboarding or just cruising on the boat. During her working life she has gained experience in quite a few different industries from travel to construction to sports, and now the veterinary industry!

Chris Wong

Membership Analysis

Chris has joined UVG after 10 years of providing support and advice within the Commercial Lending space for NAB & Bankwest. His most recent role was as a Financial Analyst for Murdoch University, which saw him provide support & advice to the Research & Innovation departments and the Management Accounting team. Chris prides himself on his strong communication and relationship management skills. He is based in Perth and is currently the proud owner of 5 cats.

Sam Bowden

Accelerate Mastermind Group

Sam has devoted his last 12 years to helping practice owners increase their happiness, work life balance and profitability. His skillset is in fashioning long-lasting mindset changes in individuals and teams, so they can enjoy extraordinary lives and experience their true potential.

Shane Barker

Accelerate Mastermind Group

Shane brings his extensive experience as a Solicitor & Barrister, Private Banking Executive and General Management of a 9 figure national business to the AMG program. Shane works with businesses from all industries and uses his experience to help veterinary practice owners "Simplify " their business challenges, "Clarify" their business goals & direction, and "Amplify" their talents and implementation in order for them to achieve their goals